Talk to us about tailored IT support for your unique business requirements. We cover a wide variety of situations that can arise in complex business life, helping to keep IT functioning as it needs to, and as it should be!
We provide specialist support for requirements such as a fully outsourced IT Team, cover for internal staff, or in-depth input into a critical business project. The options are not prescribed as we readily apply our expertise to any business need where it is beneficial, tailoring the service agreement to your needs.
Tailored packages include everything within our managed Essentials, Efficiency and Enhanced support agreements, but with more additional complex cover.
Within a tailored support package, we act as a trusted partner to management. We engage with you on assessment, forward planning and implementation strategies, and ensure a level of reporting that provides complete operational assurance.
The object of a tailored support arrangement is to establish and maintain a standard of IT that serves as a platform for accelerated growth.
As the name suggests, tailored support is adjusted to suit you and therefore can’t be described generically. However, the type of elements that may be included in a bespoke support package, are: total out-of-hours support; specific response and resolution times; cover for staff absences; management reports; external IT Director for fully outsourced arrangements; vendor management; and unique support processes aligned with your organisational goals.
Where IT effectiveness is critical to organisational success, a tailored support package gives confidence.
We help businesses save time and money by identifying problem areas and unnecessary expenditure, ensuring that your IT systems are more efficient, secure and increase productivity, supporting your business success.